Returns Policy

At Ronald W. Butler’s Traditional Wooden Jigsaws, we pride ourselves on providing first class customer service.

If you are not entirely satisfied with your purchase, you are able to return your item within 30 days of receipt for a full refund or replacement. This does not affect your statutory rights.

How to make a return

Please contact us within 30 days of receipt of your purchase(s) either by e-mail to or telephone our Customer Services team on 01837 811321 (outside UK: +44 1837 811 321) and we will arrange for replacement goods or a full and prompt refund.